gongzhiyongandClaude Opus 4.6
72f581355c
ticketNumber (e.g. TK-2026-296691) was being used as id, causing
GET /api/tickets/{id} to 404 on upstream Gongdan API which expects UUID.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
82 lines
2.4 KiB
Python
82 lines
2.4 KiB
Python
"""Ticket API endpoints — proxy to Gongdan system.
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Returns data in a format aligned with the frontend TicketData interface:
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{ id, title, status, priority, createdAt }
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"""
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from __future__ import annotations
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import httpx
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from litestar import get
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from litestar.exceptions import NotFoundException
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from app.config import settings
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def _gongdan_headers() -> dict[str, str]:
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return {"X-Api-Key": settings.gongdan_api_key}
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def _map_status(raw: str) -> str:
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mapping = {
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"OPEN": "pending",
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"ASSIGNED": "processing",
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"IN_PROGRESS": "processing",
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"PENDING_CUSTOMER": "processing",
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"RESOLVED": "resolved",
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"CLOSED": "resolved",
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}
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return mapping.get(raw, "pending")
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def _map_priority(raw: str) -> str:
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mapping = {
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"URGENT": "P0",
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"PRIORITY": "P1",
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"NORMAL": "P2",
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"LOW": "P3",
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}
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return mapping.get(raw, "P2")
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def _transform_ticket(t: dict) -> dict:
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"""Transform a Gongdan ticket to the frontend TicketData shape."""
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return {
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"id": t.get("id", ""),
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"ticketNumber": t.get("ticketNumber", ""),
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"title": t.get("description", "")[:120] or "No description",
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"status": _map_status(t.get("status", "")),
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"priority": _map_priority(t.get("priority", "")),
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"createdAt": t.get("createdAt", ""),
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}
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@get("/api/tickets")
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async def list_tickets(page: int = 1, page_size: int = 20) -> list[dict]:
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"""GET /api/tickets — List tickets from Gongdan, formatted for frontend."""
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url = f"{settings.gongdan_api_base}/api/tickets"
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params = {"page": page, "pageSize": page_size}
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async with httpx.AsyncClient(timeout=15) as client:
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resp = await client.get(url, params=params, headers=_gongdan_headers())
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resp.raise_for_status()
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data = resp.json()
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tickets = data.get("tickets", [])
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return [_transform_ticket(t) for t in tickets]
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@get("/api/tickets/{ticket_id:str}")
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async def get_ticket(ticket_id: str) -> dict:
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"""GET /api/tickets/:id — Get a single ticket detail."""
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url = f"{settings.gongdan_api_base}/api/tickets/{ticket_id}"
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async with httpx.AsyncClient(timeout=15) as client:
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resp = await client.get(url, headers=_gongdan_headers())
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if resp.status_code == 404:
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raise NotFoundException(detail=f"Ticket {ticket_id} not found")
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resp.raise_for_status()
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t = resp.json()
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return _transform_ticket(t)
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